Welcome to the community
The email containing the instructions to register for your gift card is sent up to 6 weeks after the installation. Make sure to also check your Junk mail folder in case the email got directed there.
To be eligible for the gift card you must have installed the service within 30 days of the order date and your service must remain active for 30 days to be eligible for gift card.
If you still don't have the registration email after 6 weeks, contact us and we’ll investigate the status of the email.
Hope this helps!