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Resolved! Home internet outage in Ottawa

2 questions, when can I expect the service to be restored in K0A- it's been out since last Saturday and since I don't have internet how is it that my account shows usage for the last 5 days?

lmt11 by I'm a participant level 1
  • 674 Views
  • 3 replies
  • 0 likes

Resolved! The lights on the modem doesn't work

Hello, a modem was brought today, I connect everything according to the instructions, but why does the light bulb @ not light up what could be the reason?

Ian23 by I'm a participant level 1
  • 597 Views
  • 1 replies
  • 0 likes

Resolved! Modem change

Are you able to change to your own personal modem instead of a Fido modem

Mike911 by I'm a participant level 1
  • 646 Views
  • 1 replies
  • 0 likes

Resolved! fido router security doesn't work

I setup a parental control for time, etc., Was working good until about one month ago. Suddenly all block sites are no longer blocked anymore. Today, I try to block one device, but unfortunately the device is still working , no affect on it at all. P...

fxz113 by I'm a participant level 1
  • 579 Views
  • 1 replies
  • 0 likes