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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
Resolved! Home internet intermitted disconnect --please help!
I have home internet disconnect every 15-20 mins since May 31th. My neighbour using Rogers having the same issue.I called Fido twice last night but Fido technical support indicate there is no incident or network outage on Fido end.I reset my moderm b...
Resolved! Getting lower speed than advertised
Hi Team, I contacted Fido customer care and raised complaint so many times since 21st May 2022. According to my home internet plan, speed is 50mbps. but i am getting 18.5 mbps. living this problem more than 7 days. no one is FIDO contacting or resol...
Resolved! Home internet outage in Ottawa
2 questions, when can I expect the service to be restored in K0A- it's been out since last Saturday and since I don't have internet how is it that my account shows usage for the last 5 days?
Resolved! Home internet is down
No home internet connection
Resolved! The lights on the modem doesn't work
Hello, a modem was brought today, I connect everything according to the instructions, but why does the light bulb @ not light up what could be the reason?
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