Thread for reporting SMS spam

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MVP
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Thread for reporting SMS spam

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers



Accepted Solution

Re: Thread for reporting SMS spam

***UPDATE***

 

Hey everyone,

 

Thanks so much for taking the time to flag all of these to us.

 

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

 

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this Smiley

 

Thanks again for all your help!

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @sivakumarpadala

 

I moved your post to this thread as it's super helpful! 

 

The amount they put is random and not related to your account information, no worries. 

 

Don't hesitate if you have any other questions 



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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @sivakumarpadala,

 

These messages rarely have any accurate information and are usually random attempts. You can check into your balance information by logging into My Account or dialling *28 from your Fido mobile device. 
 

As for this message though, I would suggest reporting it as SPAM by following the steps in the Accepted Solution above. 

 

Hope this helps. Smiley 

 

 



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I'm a Participant Level 1 LizHoward002
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Received a text from 613-770-3179 saying the following:

Hey, due to an error occured in your last phone bill, Fido Solutions has sent you a refund of $74.50 CAD. Accept your funds here: http://refun6smanagem3nt.com/officielfichier/

Is this legit or a scam??

 

 

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I'm a Legend Level 1
I'm a Legend Level 1

Re: Thread for reporting SMS spam

Hello @LizHoward002,

 

Welcome to the community!

 

That's a spam text, you can get more info regarding spam texts and how to report them to Fido here.

 

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I'm a Participant Level 1 Fido6433
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I received a text from Fido saying that my account has been over billed in error and there is a refund, please click on this message. That took me to a website asking me to deposit online into a bank account. I stopped right there as I was'nt sure if Fido did really send the message. Upon checking my Fido account online, I don't see any such refund info. Did anyone else receive such text messages recently?

 

 

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I'm a Legend Level 1
I'm a Legend Level 1

Re: Thread for reporting SMS spam

Hello @Fido6433,

 

Welcome to the community!

 

That is definetly a spam text, you can get more info regarding spam texts and how to report them to Fido here.

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey @Fido6433!

 

I've moved your message here as this thread deals with all spam texts!

 

Great catch Wink

 

 



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I'm a Participant Level 1 jechin1
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I got the same exact message from the same number yesterday. I believe it is a scam so I didn't want to click on the link. I'm reporting it to Fido.

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Re: Thread for reporting SMS spam

Great catch @LizHoward002 & @jechin1!

 

I've moved your posts to this thread as it's the place to flag these messages!

 

 



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I'm a Participant Level 1 smurffie1
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I received this in a text is it true it say I have a refund from Fido!!

 

http://solutrefmok.com/

An error was occured in your bill, fido sent you a refund due to an overcharged amount. Accept your funds here: Number called from is 

18198300475 . I believe this a a fake Fido email 

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Moderator
Moderator

Re: Thread for reporting SMS spam

Hey  @smuffie1 and thanks for reaching out.

 

This text is definitely not from us.

 

You can follow the instructions form our Community blog here where you get this type of message.

 

Let us know if you have any questions.

 

 



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I'm a Participant Level 1 alexantoniou
I'm a Participant Level 1

Re: Thread for reporting SMS spam

Hi Fido, 

 

I got an text message from a number 1 416-356-8509 saying FIDO Solutions Inc: FIDO has sent you FIDO Dollars: <url removed> Collect your funds (60.45$CAD)! 

 

Is this spam or phishing? Please let me know,

 

aleX

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I'm a Participant Level 2 u8sushi
I'm a Participant Level 2

Re: Thread for reporting SMS spam

I just go the message too, for the same amount!

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Former Moderator FidoMegan
Former Moderator

Re: Thread for reporting SMS spam

Hey @alexantoniou and @u8sushi

 

I moved your posts to this thread as is deals with the same topic. Smiley 



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I'm a Participant Level 1 clowecass
I'm a Participant Level 1

Re: Thread for reporting SMS spam

I received this text this evening:

 

Fido Canada Solution:
http://fidopaylivei.com/
Collect your Refund!
Fido has overcharged your Account (96.76$)

 

The number associated with the text is 1 (418) 490-2763.

 

I figured it was spam and deleted the text.

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