Thread for reporting SMS spam

[Cawtau]

Hello,

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

  Thoughts?

Cheers

[Cawtau]

***UPDATE***

Hey everyone,

Thanks so much for taking the time to flag all of these to us.

Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.

All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this

Thanks again for all your help!

[esmart]

I just receive a text stating that i have Fido dollars . Does this reward program still exist ? Below is the text i receive 

Important Notice for the number (416)-826-xxxx
http://fidopayee.com/
FidoInc. has sent your Fidodollars:(62.54$)

[FidoCharles]

Hey @esmart

Welcome to the Community!

That doesn't sound like us. Thanks for the information, I'll report it on our side

You can also send to the number 7726 to report it as SPAM

Here is more info on this : SCAM TEXT MESSAGES 

[SMR]

Hi,

I have received Smishing text today. Please see below details. 

 

[FidoThomas]

Hey @SMR, 

Welcome to the Community!

You can transfer this message to the number 7726 (SPAM). By submitting it, it will allow us to audit and block it from the Fido Network.

This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send to 7726. No additional charges apply.

Thanks a ton!

[NikoNorth]

I can’t seem to send this to 7726...

[FidoPamela]

Hey @NikoNorth! 

Had you copy pasted the message or did you forward it? 

Let me know  

[Cawtau]

---

@NikoNorth wrote:

I can’t seem to send this to 7726...

---

Hello NikoNorth,

  Welcome to the community!

  I do not believe that message is SPAM. It appears to be a legitimate service that Fido offers: Email-to-text or Courriel à texto. When someone sends an email to your phone number (phonenumber@fido.ca), the service can forward the email to your phone as a SMS. Those SMS (as well as the one shown) are sent from one of Fido's short codes with the 305XXXXX format. However, some phones might mistakenly display the first few digits as country or area codes.

  The message asks to respond Oui or Yes because you would have to opt-in for the service.

  That said, if you do decide to opt-in for the service, the emails sent to your phone number may be SPAM.

Hope this helps :Smiley:

Cheers

[FidoPamela]

Sorry for the confusion there @NikoNorth I thought this was the message you received when trying to report a spam. 

@Cawtau is right, this message is indeed coming from us and in regards to a service we offer. As you can see, our text messages might ask you to answer prompts but we do not ask you to fill out or send personal info. 

Hope that helps

[acadiensti]

 It’s from a cellphone. Charlottetown is in PEI and it was sent at 1:36 in the morning...

[FidoPierre]

Hey @acadiensti, 

I moved your message here as it was the right fit. 

Thank you for taking the time and flagging this to us. Can you transfer us the text message to 7726 (SPAM)? 

This will help us work towards stopping these kinds of messages!