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April 2016
Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Solved! Go to Solution.
March 2017
***UPDATE***
Hey everyone,
Thanks so much for taking the time to flag all of these to us.
Now you can send any SMS spam you receive to the number 7726 (SPAM). This will submit the messages to be audited and potentially blocked from the network if confirmed to be spam.
All you need to do is forward the spam SMS to 7726. You can do this easily by pressing and holding on the body of the text and then press the forward button. No additional charges apply for this
Thanks again for all your help!
December
Hey there @jj36,
Welcome to the community
This is indeed a scam. Be sure to forward the message to 7726 (SPAM), and avoid clicking on the link. You can then safely delete the message.
Keep in mind that all transactions (charges and credits) or billing information will be on your invoices and can be accessed on Fido.ca at all times. We will never send you a suspicious link to clink on!
Hope this clarifies, and let us know if you have any questions.
December
Hello,
I received a text message from +1 855 668 28, saying that I would receive a refund due to some overcharge in my account last February. The message has a link that opens the following website: http://178.62.52.112/ It asks about bank account information to receive the deposit. The website looks like an original Fido page but some typos prove that it is actually a scam. I wanted to warn Fido about this issue as the same message might have been sent to other customers as well.
Thanks,
Okan
December
Hey @okan!
I have moved your post here as it's in regards to the same subject.
The message you received is indeed fraudulent, you can flag it by forwarding it to the number 7726.
Hope that helps!
December
This one was interesting, as it seems a lot closer to Fido's text message nomenclature.
First I've recieved; forwarded on to 7726 for now.
December
Thanks for sharing @dallin
Keep in mind that all your charges and credits will be available on your Fido invoice. This can be accessed on Fido.ca at all times, and we will never send you a suspicious link to click on
December
Received this this morning, almost got me in the pre-coffee stupor. Have forwarded it to 7726 as advised.
December
Heads up, I just got a Tex telling me that I got Fido dollars it looks suspicious.didnot open the call back # is 1 403 497 6928 (1)
Stavros.k.
December
Hey @martios1821 and @memberk!
I've moved your posts here as this thread deals with all SPAM messages
Good catch guys!
December
Received the following message from this number. +1 (778) 536-4597
Notice From Fido:Fido has sent you Fido Dollars
To gain access to your Funds,Click the following link
http://accesgfi.com/
Deposit your Money (51.59$)
December
Hello , I recieved the following text and I suspect it to be a scam. Kindly advise.
"Fido Mobile: We have sent you a bonus transfer! Visit fabolid.com/ to deposit your money. You have received a total of (62.75$)"