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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


573 REPLIES 573

FidoSaad
Former Moderator
Former Moderator

Thanks for sharing @dallin

 

Keep in mind that all your charges and credits will be available on your Fido invoice. This can be accessed on Fido.ca at all times, and we will never send you a suspicious link to click on Smiley



okan
I'm a participant level 1
I'm a participant level 1

Hello, 

 

I received a text message from +1 855 668 28, saying that I would receive a refund due to some overcharge in my account last February. The message has a link that opens the following website: http://178.62.52.112/ It asks about bank account information to receive the deposit. The website looks like an original Fido page but some typos prove that it is actually a scam. I wanted to warn Fido about this issue as the same message might have been sent to other customers as well. 

 

Thanks,

Okan

FidoPamela
Former Moderator
Former Moderator

Hey @okan

 

I have moved your post here as it's in regards to the same subject. 

 

The message you received is indeed fraudulent, you can flag it by forwarding it to the number 7726. 

 

Hope that helps! 



jwochan
I'm a participant level 1
I'm a participant level 1

Screenshot_20181202-155326_Messages.jpg

 

FYI Received this spam just now.

Hello Jwochan,

 

Welcome to the community!

 

  Thanks for the information! The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Did you get a chance to forward the message? Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

Hope this helps Smiley

 

Cheers


Ramo3633
I'm a participant level 1
I'm a participant level 1

Got a text saying 

Fido: Our system overcharged you on your last payments due to an error with your plan. A refund has been sent to you.

Deposit:
http://fido.ca.xxxxxxxxz 

 

scam or no? I’m scared to click the link.

Hey @Ramo3633

 

Welcome to the Community!

 

That's not from us. I moved your post here so you can refer to the answer for this Smiley

 

Thanks for the info and don't hesitate if anything



IIN_TAN1
I'm a participant level 1
I'm a participant level 1

I have a text message from this no : +1 778 239 5102, like this :

 

145.98$ CAD was refunded [REF#0945].

click bellow: to.ly/1wOu0 to claim your money.

Fido Solution Inc.

 

I dont think this is from Fido 

 

is this fraud or scam ?

Hey @IIN_TAN1,

 

Welcome on the Community!

 

Thanks for flagging this to us. You're absolutely right, this message wasn't sent by us.

 

I have moved your post in this thread as it deals with the same topic. You'll find your answer right here Smiley

 

 



Justinhaled
I'm a participant level 1
I'm a participant level 1

I got a fake sms yesterday saying this:

Fido Mobile has sent you a Mobile Transfer
http://fidoaapl.com/
Fido Mobile has sent you the FIDO Dollars
you have accumulated in your Account.

 

I called fido today to see if this was fake and it is! 

 

Don’t transfer the money into your bank account! 

Hey @Justinhaled!

 

Just a heads up that I moved your post here as it is regarding the same topic. 

 

Hope @Cawtau's answer helped Smiley 

 

Cheers! 



Melod
I'm a participant level 1
I'm a participant level 1

when you recieved a text from FIDO telling you to deposit your fido dollars. DONT CLICK THE LINK!!! Its a SCAM. 

 

I did it and its a fun experience. My mobile bank app was block by my bank and I called the customer service and told me that theres a different DEVICE tries to access my account (tab specifically) which is I dont have any. GREAT! Now I have to reset my phone to be able to access my bank again. 

FidoRanya
Former Moderator
Former Moderator

Hi @Melod

 

Thanks for sharing this with us. 

 

Just a heads up that I moved your post here as it is regarding the same topic. 

 

Thanks! 



Hello Justinhaled,

 

  Welcome to the community!

 

Thanks for the information! The providers are doing all that they can to prevent SPAM SMS. You can help by forwarding these messages to 7726 (SPAM) (see here). Once audited, it will be used to augment the SPAM filter. Unfortunately, as fast as these messages get blocked by the SPAM filter, the spammers/scammers find new ways to bypass the filter.

 

Hope this helps Smiley

 

Cheers

 

Bmcelroy
I'm a participant level 1
I'm a participant level 1

I received the following text

 

1-250-328 - ****
INTERAC Transfer: We mistakenly overcharged your mobile data for $ 98.53. We sincerely apologize for this mistake. Please follow the steps below to accept your funds: http://188.166.104.37/
06/11/2018

 

I'm guessing it is a scam as why would a number from Prince George BC be sending me this .Can you please confirm?

That's definitely a scam and not from us @Bmcelroy! We suggest you forward it to the number 7726 so our team can look into it further Smiley

 

I've also moved your post to this thread as it deals with all spam text messages.

 

 



samiya666
I'm a participant level 1
I'm a participant level 1

I just received this message with a link in it.

 

Fido Mobility; Your reimbursement has been sent for recent data use. To claim the remaining funds, See
https://mobiliityonliie.com/

 

Looks fishy from the text 

Definitely not from us @samiya666!

 

I moved your post here as this thread deals with spam messages Smiley

 

Please also forward it to 7726 so our team can check it out!

 

 



Nayrb
I'm a participant level 2
I'm a participant level 2

BEWARE: Received a text message from 13656508047 for INTERAC e-Transfer

 

Fido: your account has been overcharged due to system error.

A refund has been sent to you.

Deposit: https://www.fido.ca.invoice71661.com 

Hey @Nayrb

 

Thanks for reporting this to us!

 

Make sure to transfer the content of the message to 7726!

 

 



blueangel5515
I'm a participant level 1
I'm a participant level 1

I received this one yesterday. Looks pretty legit but I know better.

 

Fido has sent you a transfer
fidomoblpy.com
You have accumulated a total of (66.54$) Fido Dollars.
Deposit your money.

 

 

 Can fido delete these scam sites?