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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by Senior MVP
  • 514106 Views
  • 573 replies
  • 10 likes

Bad customer service

I been with fido for more than 20 years 3 lines on my account until last week that i call customer service to fix an issue with one of my plans that i upgrade for my son on dec the customer service rep was no help saying theres nothing that i can do ...

Monofal1973 by I'm a contributor level 1
  • 578 Views
  • 1 replies
  • 0 likes

Resolved! Over charging my account

Hello, I received an email in June 13th that they offered me a Fido mobile plan for 20 GB data @$35/month instead of regular $55/month. I activated it in July 2023 and they're charging me the regular price $55/m, And not the offered price of $35/m fr...

bankeruttam by I'm a participant level 3
  • 3420 Views
  • 8 replies
  • 2 likes

Samsung S23 Backorders ??????

Question for all.... Has ANYONE received the Samsung S23 that they ordered online???? Enquiring minds want to know....  In the old days, products would only be offered as a discounted sale if they were in stock...... Fido appears to have undergone th...

RDGC by I'm a participant level 1
  • 752 Views
  • 2 replies
  • 0 likes