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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 433937 Views
  • 562 replies
  • 10 likes

Carelessness of customer care specialist

I recently reached out to customer care live agent to suggest some plans that were more affordable than my current one. The specialist told me about a $34/month with 10gb data plan which sounded good so I agreed to change my plan. However when I rece...

m2z34 by • I'm a participant level 1
  • 410 Views
  • 2 replies
  • 0 likes

Totally Thrilled with Tech Support

I was having major issuse with my iPhone running extremely slow, not connecting to my Google Calendar, apps telling me I had no network connection and taking forever loading websites and such.  I called Tech Support and was lucky enough to spend abou...

loubradley by • I'm a participant level 1
  • 256 Views
  • 0 replies
  • 2 likes

Is the $50 returned payment penalty pure greed?

Does it really cost Fido anywhere close to $50 to handle a payment that got declined? Or is this just taking advantage of people not reading the fine-print Seems like a PR nightmare waiting to happen. It's only a matter of time before enough people s...

fidopom44 by • I'm a participant level 1
  • 300 Views
  • 1 replies
  • 1 likes
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