Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Hey @BruSkald1,
This particular option to forward these messages works by SMS. It will work through the text messaging App that came with the phone.
Sorry for the confusion there @NikoNorth I thought this was the message you received when trying to report a spam.
@Cawtau is right, this message is indeed coming from us and in regards to a service we offer. As you can see, our text messages might ask you to answer prompts but we do not ask you to fill out or send personal info.
Hope that helps 
Hey @acadiensti,
I moved your message here as it was the right fit.
Thank you for taking the time and flagging this to us. Can you transfer us the text message to 7726 (SPAM)?
This will help us work towards stopping these kinds of messages!
@NikoNorth wrote:
I can’t seem to send this to 7726...
Hello NikoNorth,
Welcome to the community!
I do not believe that message is SPAM. It appears to be a legitimate service that Fido offers: Email-to-text or Courriel à texto. When someone sends an email to your phone number (phonenumber@fido.ca), the service can forward the email to your phone as a SMS. Those SMS (as well as the one shown) are sent from one of Fido's short codes with the 305XXXXX format. However, some phones might mistakenly display the first few digits as country or area codes.
The message asks to respond Oui or Yes because you would have to opt-in for the service.
That said, if you do decide to opt-in for the service, the emails sent to your phone number may be SPAM.
Hope this helps
Cheers
Hey @SMR,
Welcome to the Community!
You can transfer this message to the number 7726 (SPAM). By submitting it, it will allow us to audit and block it from the Fido Network.
This can be easily done on most devices by pressing and holding the body of the message, then press the forward button and send to 7726. No additional charges apply.
Thanks a ton!
@FidoPierre Done and done.
@FidoPierre wrote:Hey @cliff,
Can you forward the text message to us to 7726 (SPAM)?
Also, be sure to check out this informative article about this topic.
Cliff
Hey @esmart
Welcome to the Community!
That doesn't sound like us. Thanks for the information, I'll report it on our side
You can also send to the number 7726 to report it as SPAM
Here is more info on this : SCAM TEXT MESSAGES
@wickie wrote:
Good idea Cawtau...
.... as I have been receiving some even more deceptive types of Text Messages
.. e.g. "Hi (my name here) ...you asked me about my new system etc, etc ...... (then) click here.
The very latest was a long SMS written as if a response or a personal letter.
Since I do not know the person "Edgar" who sent it (or the phone number), I can not be sure if perchance it was sent to the wrong (my personal name) by mistake. The only thing that caused me to feel it was possibly a phishing/smishing scam was the fact that the words "your visa renewal might be a factor" was included in the Text.
Have your heard of such 'long SMS messages' from a possible stranger being received?
Hello Wickie,
No, I haven't personally received a long SMS SPAM message like the one you mentioned. Are you sure it was sent as a text message? Do you have Enhanced voicemail (voicemail-to-text)? Is it possible the message you received was actually a voicemail that was converted to text?
Regardless, if you don't recognise the name of the person (or phone number) and are not familiar with the context of the message, it's probably best not to respond. Spammers do make calls as well (assuming it was a voicemail)...
Hope this helps
Cheers
To whom it may concern,
I am writing regarding to a potential fraudulent message I received recently. Details are below：
On May 11th, I received a message from number 399-3 which claimed itself as Fido number, which asked me to receive a 53.45 CAD refund by an overcharged payment. I did not realize that it was a fraud so I click the link it sent to me. After, I was transfered to an online banking website which has all different bands of banks including BMO. As a customer of BMO, I clicked the BMO icon button and then jumped to a fake BMO website which asking me for my account number and password. Until this point, I still did not realize that it was a scam.So I put my bank Debit card number and password, then it asked me for more info of my security questions, I suddenly realized that it was a scam.
I am a Fido customer but I have never overpaid my bill. I double checked with Fido, I did not have any overcharge refund. So I stopped from there,then reset my password for security reasons right away！ Thanks god there is nothing happened to my account but not sure if anyone else got caught by it.
I look forward to hearing from you for any information of this incident. Thank you！
Faithfully yours,
Baowe
