Hello,
I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca
Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.
Thoughts?
Cheers
Dear Fido officer,
I just received an meaage to inform me fido overcharged me $113.57, so they refund money to me, and they ask me to log in my bank account. I will show u the picture, and I want to know this message is really from Fido or is false message. Please reply me as soon as possible, thank you.
Hello again,
I understand it is not an email. That is why it was suggested to send the SMS spam you receive to the number 7726 (SPAM). Fido does not provide refunds in this manner. If a refund is necessary, they will simply credit your account. If you have closed your account, they will send the money via a cheque to the address they have on file. No legitimate institution -- bank, credit card, mobile provider, etc -- will ask you to provide information in such a manner.
Hope this helps 
Cheers
Hello again,
I'm sorry you have been deceived by those texts. It's good that you contacted your bank and changed your passwords etc.
You might also consider forwarding the text message to the Canadian Anti-Fraud Centre. Fowarding the information to Fido will help prevent others from receiving the same texts. Since you provided personal information, the Anti-Fraud centre may be able to provide the link to authorities to possibly track the scammers.
You should also consider the advice here. It may seem like a hassle, but any preventative measures taken now are definitely better than trying to sort out stolen identities after the fact.
I don't think anyone can say for sure whether that particular SPAM SMS contained a virus or other malware. Some nefarious SMS can indeed contain viruses or trojans, etc. Do you have any anti-virus or anti-malware apps installed on your device? If you feel more comfortable, you might consider performing a factory reset.
Hope this helps
Cheers
@wickie wrote:
... I too, went thought a scary "identity thieft" experience last year when my canadian SIN number was accessed and used to take money from my bank account, in a province I had not lived in in 10 years. Fortunately, the bank contacted me within a day ..and, certainly all my money (after it was taken from 5 different locations in Canada) was returned to my account. But, this was a huge learning curve for me!
Hello Wickie,
Glad to hear everything worked out in the end!
We just need to remain diligent at all times... Spammers and scammers aren't likely to give up any time soon.
Cheers
Hey @Albertlixw,
Welcome to the Community!
I've moved your post on this existing thread since it deals with the same subject and you'll be able to find the steps to follow in this situation.
If you haven't entered any of your personal information, you should be safe
Hope this helps!
Got this one today and have others that asked something different, but it's the first time they mentioned Fido Dollars when I believe Fido Dollars have been discontinued already.
The others have already been mentioned, such as saying my account was suspended or that I had a refund, etc.
Good morning all
/!\ ~Warning do not close click this!!
Report sent text to 7726
Stay safe!
Called a missed call under this spam when phone was picked up it played music...be aware everyone! I immediate up after 18 seconds, will there be a charge on my bill for this call?
Scooby-Doo wrote:...You may want to block incoming call from that number for future so it wouldnt go to your voicemail either...
Hello Scooby-Doo,
Unfortunately, blocking a phone number from your phone will not prevent the call from going to voicemail. A blocked phone number will simply not ring on the phone and the call will just go directly to voicemail.
Hope this helps
Cheers
