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Resolved! Thread for reporting SMS spam

Hello,     I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca     Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecti...

Cawtau by • Senior MVP
  • 510027 Views
  • 573 replies
  • 10 likes

Complaint - Fido's loyalty staff named "Princekumar"

extremely unprofessonal and super slow, he/she spent an hour's time to type up a few messages, more time is to make me to wait while he/she checking into it, at the 1 hour mark, this person finally finished the check then gave me completely false inf...

vickyz by • I'm a participant level 2
  • 384 Views
  • 0 replies
  • 1 likes

Resolved! WHAT A JOKE FIDO IS NOW!!!!!

I've been a loyal customer for more than 20 years.  This new feature of having to wait 2 friggin days for a simple resolution is absolutely ridiculous.  Today was to be my call back and it passed 1 hour and still no call..  Why are there NO LIVE PEOP...

lucadad by • I'm a participant level 1
  • 1791 Views
  • 3 replies
  • 4 likes

5FreeGigs

This is the title of an SMS received on Friday - is it real? It looks real but with all the fraud going around I don't dare click the link - fido.ly ?? Am I the only recipient?

Picotine by • I'm a participant level 1
  • 538 Views
  • 1 replies
  • 0 likes

Complaint about fido scam

i am a new customer and recently transfered to fido from other service provider. When i chated with the fido service guy online Ashima, he or she told me that i could have additional FREE 1000 international calls. After i received my service agreemen...

fsluoyixin by • I'm a participant level 2
  • 840 Views
  • 2 replies
  • 0 likes

Staff Feedback

Hi, Have just spoken with your representative Ms. Chachu from India. She was very helpful in understanding the plans and its features to me. Really appreciate her integrity and vision to help customers  not only to make us understand explicitly but t...

aadilclub by • I'm a participant level 1
  • 499 Views
  • 1 replies
  • 2 likes
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