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Thread for reporting SMS spam

Cawtau
Senior MVP Senior MVP
Senior MVP

Hello,

 

  I have been forwarding my spam email-to-SMS to @FidoStephen via PMs to help improve the spam filter for sms.fido.ca

 

  Recently, another community member also posted a similar spam SMS they received. Perhaps a thread dedicated to collecting examples of these types of SMS spam might also help improve the spam filter.

 

  Thoughts?

 

Cheers


524 REPLIES 524

wickie
I'm Helpful Level 1
I'm Helpful Level 1

Yes @Cawtau ...  I too, went thought a scary "identity thieft" experience last year when my canadian SIN number was accessed and used to take money from my bank account, in a province I had not lived in in 10 years. Fortunately, the bank contacted me within a day ..and, certainly all my money (after it was taken from 5 different locations in Canada) was returned to my account. But, this was a huge learning curve for me!


@wickie wrote:

... I too, went thought a scary "identity thieft" experience last year when my canadian SIN number was accessed and used to take money from my bank account, in a province I had not lived in in 10 years. Fortunately, the bank contacted me within a day ..and, certainly all my money (after it was taken from 5 different locations in Canada) was returned to my account. But, this was a huge learning curve for me!


Hello Wickie,

 

  Glad to hear everything worked out in the end!

 

  We just need to remain diligent at all times... Spammers and scammers aren't likely to give up any time soon.

 

Cheers


Albertlixw
I'm a Participant Level 1
I'm a Participant Level 1

Here's how it goes: 

From: +1 418 490 2815

Notice from Fido Solutions inc. for the number: (250)-xxx-xxxx You have received a Transfer https://is.gd/gcYbuw your Account has been Overcharged

 

I accidentally clicked on this link, but I immediately realized it's very likely to be a spam and closed the page. 

BarberryKay
I'm a Participant Level 1
I'm a Participant Level 1

Thanks for sharing. I received this message too ... now deleted.

Hello Charsav73,

 

Welcome to the community!

 

Thanks for the information! That is most definitely a SPAM scam. You can copy and forward the message to 7726 (SPAM) for evaluation and hopefully added to the SPAM filter (see here).

 

Hope this helps Smiley Happy

 

Cheers

 

Hey @Albertlixw,

 

Welcome to the Community!

 

I've moved your post on this existing thread since it deals with the same subject and you'll be able to find the steps to follow in this situation.

 

If you haven't entered any of your personal information, you should be safe Smiley

 

Hope this helps!



xjia
I'm a Participant Level 3
I'm a Participant Level 3

Thank you for your suggestions, I will try to use some anti-virus applications to check my phone.

Kzehn2324
I'm a Participant Level 1
I'm a Participant Level 1

fido sms issues.jpg

 

Got this one today and have others that asked something different, but it's the first time they mentioned Fido Dollars when I believe Fido Dollars have been discontinued already.

 

The others have already been mentioned, such as saying my account was suspended or that I had a refund, etc.

Scooby-Doo
I'm Qualified Level 1
I'm Qualified Level 1

Good morning all 

/!\ ~Warning do not close click this!!

Report sent text to 7726

Screenshot_2018-02-15-10-10-15-1.png

 

 

Stay safe!

Marwong
I'm a Participant Level 1
I'm a Participant Level 1

Called a missed call under this spam when phone was picked up it played music...be aware everyone! I immediate  up after 18 seconds, will there be a charge on my bill for this call?

IMG_3998.PNG

 

 

Hey @Marwong,

 

If you placed a call to an international number, long distance charges would apply. 



Scooby-Doo
I'm Qualified Level 1
I'm Qualified Level 1

Hi @Marwong thanks for sharing your

International call spam.

 

You may want to block incoming call from that number for future so it wouldnt go to your voicemail either.

 

Cheers!


Scooby-Doo wrote:...

You may want to block incoming call from that number for future so it wouldnt go to your voicemail either...


Hello Scooby-Doo,

 

  Unfortunately, blocking a phone number from your phone will not prevent the call from going to voicemail. A blocked phone number will simply not ring on the phone and the call will just go directly to voicemail.

 

Hope this helps Smiley

 

Cheers


ranger9c
I'm a Contributor Level 1
I'm a Contributor Level 1

Hi, I received this last night, Funny it says Bell customer, never have been. Clicking the link, takes you to what looks like a real interac transfer site, but it then says it is for a Telus refund. (i once was on telus but it was  over 10 years ago) Searching the originating phone number it is a Toronto number.Scam.PNG

 

Hello Ranger9c,

 

  Thanks for the information! Have you had a chance to also forward it to 7726 (SPAM) (see solution above)?

 

  Just out of curiosity, did you port your phone number from Telus? I think the spammers try to customise the SMS depending to which block of prefixes a particular phone number belongs. Certain prefix blocks are Fido; others Rogers, Bell, etc. However, with the popularity of porting numbers, those provider distinctions are not as clear. Targeting prefixes with customised SMS doesn't always work. But I guess for the spammers, it's all about the numbers. Only a fraction of their spammed SMS won't match up.

 

Cheers


ranger9c
I'm a Contributor Level 1
I'm a Contributor Level 1

Hi Cawtau,

I did forward it to 7726. I did in fact port the number from Telus over 10 years ago. Thanks for your reply. Cheers,

ranger9c
I'm a Contributor Level 1
I'm a Contributor Level 1

I was showing a friend what this looked like and when clicking on the link in the original post, this is what now appears. It's good to see that reporting this stuff, that things do happen.

 

Cheerspam2.jpgs!

Scooby-Doo
I'm Qualified Level 1
I'm Qualified Level 1

Thanks @ranger9c you are more.brave than me to click these links aaahhhahaaa! 

Screenshot_2018-02-09-08-54-46-1.png

 

 

Happy Friday everyone!

jaslikesmaple
I'm a Participant Level 1
I'm a Participant Level 1

Hello, I received a text message from 1(705)854-0487 about a refund. It askes me to click the link: refun-mobilityintera.esy.es  While I clicked, it directed me to the online banking. I filled up all the info and realized it asked me to register the online banking account. Am I in danger???? Help! 

Hi @jaslikesmaple

 

Welcome to the Community Smiley 

 

This definitely looks like a spam messages. You can check out this post on our Community for info on what to look out for in such messages.

 

If you provided your banking information, I would suggest contacting them ASAP to let them know and prevent any fraudulent activity.