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Resolved! Missing lines on MyAccount App

The USAGE tab on My Account app only shows the data/call/text usage for the main phone line with data.   It doesn't show any other tablet lines I have on the account. So In order to see data usage on the tablet plans, it takes me to Fido website to l...

When will rainbow go away?

Why I see my Fido app as rainbow dog house icon?? is this forever now? Do we all belongs to rainbow sign? If not why don't we have a choice?

Magelan914 by • I'm a participant level 2
  • 174 Views
  • 1 replies
  • 1 likes

Forced to stop auto update of all apps!

I am forced to stop the automatic update of all my iPhone apps at the end of the month of May to avoid the iPhone being made dirty with the fido abomination flag. So I am forced to manually update all other apps one by one almost every evening. A lot...

Yosua by • I'm a participant level 1
  • 263 Views
  • 1 replies
  • 1 likes

MyAccount App

Hi, Got my Fido cell phone plan today. I downloaded the MyAccount app, but I can't log in to my account from the Fido app. After entering email and password, It said "Something went wrong. Sorry, we've hit a snag. Please check back later". When log i...

JoeTW by • I'm a participant level 1
  • 250 Views
  • 1 replies
  • 0 likes

My fido mobile app keeps crashing

My app keeps on crashing whenever I try to log in with my username and password. I have no problem logging in through my web browser. I tried Uninstalling and installing the app but it still crashes. Please help.

mayok824 by • I'm a participant level 1
  • 246 Views
  • 1 replies
  • 0 likes
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