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Resolved! Why am I being billed celular long distance charges for Whatsapp calls

Hi,  I just got a massive long distance bill for calls made to a specific country on Whatsapp. This only happens on calls to that country. I make multiple calls to another country all day long , but these obviously go through as data. Fido says that ...

mac7 by I'm a participant level 1
  • 24687 Views
  • 9 replies
  • 0 likes

5 extra hours free data not working

Hello, I keep getting the error message that my phone is not connected to the Fido network, and I need to connect to the Fido network in order to access my 5 extra hours free data. The exact error message is "No connection - Please connect to the Fid...

tijl by I'm a participant level 1
  • 14160 Views
  • 14 replies
  • 2 likes

Resolved! Verification sms code from WhatsApp

WhatsApp is unable  sending me the verification code because they couldn't send me the text. Or it says "If you still haven’t received your code after 24 hours and are unable to verify your account, contact your mobile provider for additional informa...

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Zahra08 by I'm a contributor level 1
  • 3855 Views
  • 6 replies
  • 0 likes

Can’t turn on wifi calling

I am trying to turn on wife calling for my iPhone 13 Pro Max. It won't go. I've looked at all the forums no answers. I can't even send a photo here of the error message. 

MH2013P by I'm a participant level 2
  • 1606 Views
  • 3 replies
  • 0 likes

Something went wrong, we’ve hit a snag

Hiwhen I connect to my Fido account, I am getting the error above. Uninstall the app reboot the iPhone reinstall the app didn't work.this is happening since 4 weeks now.when I connect with my computer to Fido, I also have a problem, The service is un...

omahrez by I'm a participant level 1
  • 799 Views
  • 1 replies
  • 0 likes