OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
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Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Can't log in - Safari on iOS
I'm a Fido customer for just over a week now, home internet only. I tried the iOS app initially, but I bailed on it when I discovered it didn't cover home internet (view usage). So I stuck to browser access. This was working last week on my iPhone...
When will rainbow go away?
Why I see my Fido app as rainbow dog house icon?? is this forever now? Do we all belongs to rainbow sign? If not why don't we have a choice?
Forced to stop auto update of all apps!
I am forced to stop the automatic update of all my iPhone apps at the end of the month of May to avoid the iPhone being made dirty with the fido abomination flag. So I am forced to manually update all other apps one by one almost every evening. A lot...
MyAccount App
Hi, Got my Fido cell phone plan today. I downloaded the MyAccount app, but I can't log in to my account from the Fido app. After entering email and password, It said "Something went wrong. Sorry, we've hit a snag. Please check back later". When log i...
My fido mobile app keeps crashing
My app keeps on crashing whenever I try to log in with my username and password. I have no problem logging in through my web browser. I tried Uninstalling and installing the app but it still crashes. Please help.