OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Unable to download Fido app
I have been using Fido app for years with my LG G6. Recently the app stopped working, so I decided to uninstall it and then install it again. After that I wasn't able to download it. It doesn't even display an error message. I have cleared cache, my ...
issues with my app for prepaid customer on my phone
i am a prepaid customer and i have issues to setup my account app on my phone. everytime i get the error message "Something went wrong. Sorry, we have hit a snag. please check back later."
Resolved! FIDO XTRA OFFER FOR FREE 5GB OF DATA NOT WORKING
Hi,I got an offer for a 5gb bonus data offer and i can't find it anywhere where i can activate this bonus data. I looked at the fido extra history - nothing and I looked at the overview and i saw the $75 for 30 gb. Please let me know where I can act...
MyAccount app hit a snag
i have recently joined fido and tried to use the my account app. i have tried to redownload and use it but it keeps saying “sorry. we have hit a snag.” i have tried everything!! HELP
I can’t upgrade the fido app on my phone.
When I try to open the fido app on my phone, this message appears. So I push "OK", I can see this message also. My phone is iPhone 11 Pro. How can I solve this problem?
