Fido

calbee0721

I am trying to follow up on a ticket and it's not working. They refuse to send me to a manager nor let me escalate the problem?! What is up with fido?!

calbee0721

i have recently joined fido and tried to use the my account app. i have tried to redownload and use it but it keeps saying “sorry. we have hit a snag.” i have tried everything!! HELP

calbee0721

Hi @NaliniR I requested to and he just kept saying nothing and just stalling my time to wait for me to say just transfer me. My account is still not set up properly and I am without internet service for 1 week and I work from home. Fido going to pay...

calbee0721

@FidoThomas Hi, i am no longer able to login to the app even with my email address. it keeps kicking me back out to authenticate my phone number which is not working. please help!!

calbee0721

@FidoFrancois Now that the ticket is opened, how long will it take to be resolved? Thanks in advance.

calbee0721

@FidoThomas Hi Thomas, I have filled out the information. Thanks!

calbee0721

@FidoAmanda Hi Amanda, You got it! I can login on the app with my email address login by stating i do not have a Fido number. But when i try to authenticate my phone number, it shows me that error. Is there a reason why? Let me know! Thanks in advanc...

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Account not set up right? escalation failed?

MyAccount app hit a snag

Re: Account not set up right? escalation failed?

Re: MyAccount app hit a snag

Re: MyAccount app hit a snag

Re: MyAccount app hit a snag

Re: MyAccount app hit a snag