OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2022
For a list of 2021 winners, click here. One year Fido service contest (May 2022) Click here First NameLast...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Can’t use the extra 5 hours of Data
Hello,since two weeks ago, I found it the extra 5 hours of data can not open，I tried restarted and reinstalled, both are not succes. And keep showing like something went wrong.
5 hours of data error
Everytime I tried to use my 5 hours of data I run into the "Sorry, we've hit a snag. Please check back later" message. Deleted cache, deleted storage, reinstalled app, restarted phone. Multiple combinations of the above. Nothing worked.
Bug report recovering password
Hi,I had some problems with the login process that I would like to report so your team can improve this part of the app's experience. First of all, when I read the field username I tried some of the usernames I most use and none of them work and I di...
Fido IOS app. "Sorry, we've hit a snag..."
Looks like I am also being plauged by the Fido app "snag bug". I am a new customer to Fido coming over from Rogers, activated my account 2 days ago. I open the app and I get to the "Get Access Now" screen where I am asked to enter my Fido Mobile numb...
Why I can’t access data usage
I've used the app for years and when I know my data is close to used up or any time for that matter that I try to use the app to check to see my Data usage I have for years now got a message saying I can't access the info at this time please try agai...
