OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Fido XTRA contest winners 2023
For a list of 2022 winners, click here. Announcement: From time to time, we review and make...
Community MVP Program (Ending July 1st, 2025)
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! 5 hours of data not appearing in app
I've uninstalled and reinstalled the app countless times, the bar to engage the extra hour of free data does not appear, at all. I've called customer service at least a half dozen times, the last nice lady I spoke with pointed me towards this directi...
Resolved! Can’t log into the app
I haven't been able to log into the app for quite sometime meaning that I'm unable to use the 5 extra hours of data, the entire reason we switched carriers.I have removed the app and reinstalled multiple times and tried from my husbands IPhone as wel...
Resolved! Fido Xtra $5 Tims Card not working
When I click the "Get my E-Gift card" link it sends me to redeem.yourdigitalreward.com. But, i'm getting this error for more than 2 weeks "Your request is still being processed. Do not refresh your browser". I tried multiple times for more than 2 wee...
My Account app: Can’t log in to internet account
Noticed this for myself and my MIL. Anyone else having the same issue? I'm on iOS.
Resolved! Won URBeats 3
Hello, I'm sorry if this is not the right spot for this post, trying to figure out how to get help with this. I won Urbeats 3 back in Dec 2021 and I still have not received them is this normal? I can still view it in my Fidoxtra tab until March 15 ...