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Resolved! Fido App Data Usage Issue

About 3-4 months ago there was an update of the Fido App on IOS that stopped showing how much Data you have used. Three days ago there was another update and it fixed the problem but went back in 2-3 hours later and it wasn’t showing the data usage a...

DeeMundy69 by I'm a participant level 3
  • 21715 Views
  • 46 replies
  • 1 likes

Resolved! MyAccount shows "Error 404--Not Found"

I was able to access the app til recently, but has never able to enjoy the benefit of "+5 hours of Data" from the inception of the feature.The technician at Fido tried a few tricks, all failed. So I just gave up. Now I can't access  My Account from m...

DWca by I'm a participant level 2
  • 2791 Views
  • 5 replies
  • 0 likes

Resolved! 5 hours data error

I am trying to use 5 hour data, I logged in to the app when my phone is connected to the wifi and then turn off to use data because I have to use my data to start the 5hours data session. When I click the button to use it, it loads for 10 sec and say...

leahchyiee by I'm a participant level 1
  • 898 Views
  • 1 replies
  • 0 likes

App missing Fido Xtra and 5 hours of data

Recently my Fido app does not show Fido Xtra or Free data use  option. How do I rectify this. I've uninstalled and reinstalled the app but no change. Any idea please. Thankyou  

ahtke by I'm a participant level 3
  • 1577 Views
  • 5 replies
  • 0 likes

Fido App stop working

I have been using the Fido App for a very long time to check my data usage. It has been very reliable for me and I really like the app. However recently the app stopped and wants me to reenter my number but I can not proceed past this error: "Account...

Kikyo by I'm a contributor level 1
  • 10304 Views
  • 22 replies
  • 0 likes