cancel
Showing results for 
Search instead for 
Did you mean: 

My Account app: Can’t log in to internet account

minacrime
I'm a Participant Level 3
I'm a Participant Level 3

Noticed this for myself and my MIL. Anyone else having the same issue? I'm on iOS.

3 REPLIES 3

FidoStephane
Moderator
Moderator

@minacrime

 

Hi there, are you still experiencing this? 

 

What happens when you attempt to login? Any error message? 

 

Also, have you tried reinstalling the app? 



minacrime
I'm a Participant Level 3
I'm a Participant Level 3

@FidoStephane here is the error each account receives. I have not reinstalled but will try. It's happening on three iOS 14.8 devices, though. Third day so far.0439523C-0AF9-432B-97AA-7B63DA0EAB09.jpeg

Let us know if reinstalling the app works