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Resolved! Won URBeats 3

Hello,  I'm sorry if this is not the right spot for this post, trying to figure out how to get help with this. I won Urbeats 3 back in Dec 2021 and I still have not received them is this normal?  I can still view it in my Fidoxtra tab until March 15 ...

Jblanco by I'm a participant level 1
  • 862 Views
  • 1 replies
  • 0 likes

Resolved! Contest winner

Will we get notification or email if win the contest?

Irenechli by I'm a participant level 3
  • 1084 Views
  • 2 replies
  • 0 likes

Resolved! Fido App Data Usage Issue

About 3-4 months ago there was an update of the Fido App on IOS that stopped showing how much Data you have used. Three days ago there was another update and it fixed the problem but went back in 2-3 hours later and it wasn’t showing the data usage a...

DeeMundy69 by I'm a participant level 3
  • 21105 Views
  • 46 replies
  • 1 likes

Resolved! MyAccount shows "Error 404--Not Found"

I was able to access the app til recently, but has never able to enjoy the benefit of "+5 hours of Data" from the inception of the feature.The technician at Fido tried a few tricks, all failed. So I just gave up. Now I can't access  My Account from m...

DWca by I'm a participant level 2
  • 2646 Views
  • 5 replies
  • 0 likes