The My Account app wasn't working so I re-installed it and now the app is saying my e-mail needs to be verified when it was working hours ago. I checked my e-mails too and none of the ones sent by Fido had any sort of confirmation link. Anyone deal with any similar issues?
Solved! Go to Solution.
If you're experiencing this and you've registered to My Account on or after December 6, 2017, please note that we're aware of it and currently looking for a resolution.
Your patience is much appreciated
It has been over a month now, an app update was recently released, and I am still experiencing this problem. Has there been any update from Fido?
I did create my account after December 6th, 2017.
i cant log in to my fido app i tried 2 times today but no luck and i got a message "Validation required please visit fido.ca and complete your email validation". i already done uninstalling the app rebooting the phone then reinstalled but the same message. i can log in to fido.ca though. thanks
Welcome to the Community
I've moved your message here since it's on the same issue. We're still working on a resolution but we'll update this thread as soon as we have more info.
Don't hesitate if there's anything we can help with in the meantime!