OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido XTRA contest winners 2023
For a list of 2022 winners, click here.  Announcement: From time to time, we review and make...
Community MVP Program
The MVP program (Most Valuable Posters) was implemented in order to recognize community members who...
Conversations
Resolved! Fido extra disappeared
I played the contests every day. Suddenly they are all missing. What's up with that?
Resolved! Getting ''something went wrong'' error
Hi there, whenever I try to login into the app, it says "something went wrong" and I'm unable use the app as I have to pay my bill.
Resolved! IOS FIDO App - View Bill
I can view my bill online using a browser to access my account but if I log int the very same account using the FIDO App on my iPhone or iPad I cannot view my bill. Any solutions ?
Resolved! Free Speaker did Not Come in Mail
Hello. I recently won a Sonos Speaker through the Scratch and Win contest on the Fido App, but all I receieved in the mail is a "Enjoy Your Fido Xtra Perk" card. Is the speaker still on it's way or was it not sent at all? Please help with this matte...
Resolved! Fido My Account app "I'm not a robot" only when on Wifi
Hi, Since recently I've been getting a "I'm not a robot" ReCAPTCHA popup after logging in the My Account app ONLY when I'm connected on MY wifi. It's the worst recaptcha too, there's so many things to verify, not just a single picture and move on typ...
