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OS Upgrade Schedule
Here's the list of all of our devices along with current and upcoming software details....
Fido Roam - Everything you need to know
Looking to enjoy a totally affordable way to stay connected while you travel? Fido Roam. Fido...
Conversations
How to get your old Community profile back
Hey Community, Did you switch from using your phone number or Group ID to log in to Fido.ca to using an e-mail address? If so, you were probably asked to re-register to the Community, too. We figure that you may not be too happy about losing your o...
Resolved! Free 10GB Data Offer via SMS
I just received a text from Fido that I have an offer for 10GB free data for the coming 15 months totally for free, no strings attached and no extra charge. Is this real? I clicked the link and was wondering if it has been applied to my number with n...
Different data on numbers in same account and same plan
I have 3 lines/numbers in my account for 3 family members. All the lines are on exact same plan 100GB, Talk & Text - Plus. Last month got an offer of 50GB additional data for only 2 lines and not the 3rd. How can I get for the 3rd also?
Resolved! Pre-authorized credit card
Hello there,I am really confused, I changed my payment method to the pre-authorized credit card payment on Oct 7, and my next billing is on Oct 15. I just logged in to my Fido app and I found I still owe the Oct billing. Because I don't want to make ...
WhatsApp registration
"If you still haven’t received your code after 24 hours and are unable to verify your account, contact your mobile provider for additional information" I have been trying to complete my registration for WhatsApp for months. This is the only solution ...
Resolved! Prepaid account usage
i have prepay acct, i cannot see my usage nor my bill , i used to see them. Being prepaid customer i cannot speak to anyone to find out why this is. Can anyone help
