Hello Scott_17,
Welcome to the community!
Firstly, if you were not aware, there is also an English Forum if you'd prefer.
@Scott_17 a écrit :
...
Would I have to change my phone number as well as my sim to an eSIM ?
Would my current subcription will be cancelled in terms of a new one ?....
No, your phone number and plan are associated with your line on your account. The SIM (physical or eSIM) is only a link between your device and your line. Once you receive your eSIM, you would just need to update the SIM card information on your account (see here). I understand those instructions state being able to update the SIM card information via your My Account. However, you may need to go to a store or contact customer service to update that information.
@Scott_17 a écrit :
...Would I have to pay any fees to change my SIM to an eSIM ?...
As far as I am aware, there would be a fee for a new SIM (physical card or eSIM)(see here).
You should note this forum is community-driven and not intended as a venue for customer services. We would not be able to assist with any specific account matters. If you would like to purchase an eSIM, you would need to contact customer service. In addition, they can also be contacted via Live Chat, Facebook, or Twitter. Those methods can be accessed via the contact page posted above.
Hope this helps 😀
Cheers
