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I ordered a sim card for my son 4 days ago but still haven't recieved a confirmation email. Hes checking the mailbox everyday as its his first phone.
its not in my spam folder and no trace of my order on my account. i did do a screenshot of order.
Normally, once you place the order, the email confirmations is sent out once the package is shipped out. By all means, our customer service team can follow up on your order. You can message them here or we can PM you if you prefer.
yes please message me to follow up. Thanks
Hey @clare9uk2003! Philippe here.
I'll send you a PM shortly.