Lower the rate

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I'm a Participant Level 2
I'm a Participant Level 2

Lower the rate

Hello

I have 8 months left on a plan but need to reduce my billing costs.

 How much will I have to pay to opt out?

Thanks.

Accepted Solution

Re: Lower the rate

Hello @1a2b,

 

To break your current contract you will have to pay the remaining balance on the device you got.

To see that amount simply login to MY ACCOUNT on fido.ca click on the number you want to check on the next page under MY DEVICE you will see the device balance.

 

Also, you can view it from the MY ACCOUNT mobile app, launch the Fido My Account app then tap on the phone and you will see the device balance there.

 

 

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Solution

Re: Lower the rate

Hello @1a2b,

 

To break your current contract you will have to pay the remaining balance on the device you got.

To see that amount simply login to MY ACCOUNT on fido.ca click on the number you want to check on the next page under MY DEVICE you will see the device balance.

 

Also, you can view it from the MY ACCOUNT mobile app, launch the Fido My Account app then tap on the phone and you will see the device balance there.

 

 



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