nexus 4 cannot connect to internet via 3/4G

nexus 4 cannot connect to internet via 3/4G

nexus 4 cannot connect to internet via 3/4G

freebody
I'm a Participant Level 3

nexus 4 cannot connect to internet via 3/4G

I have a 2GB data addon and correct access point settings, but every time i open a web page, the page is redirected to a fido page that forces me to puchase one of the data addon/passes. It won't let me continue if I don't choose one of those options.

I already called the customer services, they told me everthing on their side is fine and ask me to visit a fido store. i am wondering if the fido network is actually compatible with this phone. if not, i won't waste any time and just switch to another carrier.

 

 

***Edited to add labels***

2 REPLIES 2
freebody
I'm a Participant Level 3

Just called the customer service again, and this time they spotted the problem.

LittleBird
I'm a Contributor Level 1

What was the issue?