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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 187833 Views
  • 63 replies
  • 22 likes

Misinformation about refurbished phones

Hi. Yesterday my Iphone 12 Pro Max bought refurbished this June (2022) decided to let go. Suddenly the screen is black and there are no signs of life. Tried everything there was to try, change of cables, plug to the wall, to my macbook pro, DFU mode,...

pablo0806751 by • I'm a participant level 1
  • 656 Views
  • 1 replies
  • 0 likes

Unable to receive SMS verification codes

Hello, since I signed up with Fido I have not been able to recieve SMS verification codes that are sent when using apps such as Whatapp, Instagram, Uber etc. I am able to send and receive some SMS texts in general but not all. I have escalated this i...

Gillian3 by • I'm a participant level 2
  • 2579 Views
  • 7 replies
  • 1 likes

False information

When I first bought the SIM card I was told calls to USA are free. I just received a bill of CAD 190 for overseas calls. I wished Fido being such a big phone line carrier have the basic functionality to notify people if they are charged extra for som...

Tspatel05 by • I'm a participant level 1
  • 313 Views
  • 1 replies
  • 0 likes

Resolved! Volte for Xiaomi 11 Lite 5G NE

I have a Xiaomi 11 Lite 5G NE which I brought from India. Luckily, it has all the bands that are required by Fido to run 4g and 3g properly here. The only problem I am facing is that, I don't get VOLTE on my phone. Due to this, everytime my phone con...

Cyriljoy12 by • I'm a participant level 2
  • 831 Views
  • 3 replies
  • 0 likes
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