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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 211214 Views
  • 63 replies
  • 22 likes

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 211214 Views
  • 63 replies
  • 22 likes

Fido’s customer loyalty

Been waiting almost a month for Fido to send me a new phone. Delivery and Fido can't seem to get it to my door. Two days left and I guess I'm switching. No calls no messages just a bill for it. what's going on Fido, can't keep up or are ya paid by Sh...

Driftwood by • I'm a participant level 1
  • 1090 Views
  • 1 replies
  • 0 likes

No Internet on Hotspot

I have two Samsung phones on Fido.  Models Galaxy A11 and Galaxy A13 5G.  All functions work well accept for Hotspot. In both cases I can connect to the Hotspot but no Internet.  I have researched and find many similar comments and apparent "solution...

deleted by • I'm a contributor level 1
  • 2302 Views
  • 4 replies
  • 0 likes

Complaint Regarding Fido Branch on Robson Street

Dear Fido Customer Service,I am writing to express my deep disappointment and frustration with the service I received at the Fido branch located on Robson Street in Vancouver. As a loyal customer since September 2022, I was referred to Fido by a frie...

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