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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by Senior MVP
  • 148054 Views
  • 50 replies
  • 22 likes

Resolved! refound extra charge

Hi, My name is Majid teedayenoor and my account number is: Account: *********** and phone number as 416 *** ****. My contract started on 26th Dec 2018 for 24 month and ended on 26th Dec 2020. At the end of the contract, my device was paid off full bu...

majidmlf by I'm a Participant Level 2
  • 480 Views
  • 2 replies
  • 0 likes

Resolved! Does a new sim card come with a phone ordered online?

I recently dropped my phone in the lake while ice fishing and was unable to retrieve it. I want to order a new phone online (the same one I had before) but of course need a new sim card. Do the phones come with one or do I need to add one to the cart...

jp08 by I'm a Participant Level 1
  • 368 Views
  • 1 replies
  • 0 likes

SIM Activation

When I enter the new SIM card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM was attached to. I have powered down and reinserted my SIM to no...

Dwight2 by I'm a Participant Level 1
  • 216 Views
  • 1 replies
  • 0 likes