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Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more of the f...

Cawtau by • Senior MVP
  • 148054 Views
  • 50 replies
  • 22 likes

Resolved! refound extra charge

Hi, My name is Majid teedayenoor and my account number is: Account: *********** and phone number as 416 *** ****. My contract started on 26th Dec 2018 for 24 month and ended on 26th Dec 2020. At the end of the contract, my device was paid off full bu...

majidmlf by • I'm a Participant Level 2
  • 480 Views
  • 2 replies
  • 0 likes

Resolved! Does a new sim card come with a phone ordered online?

I recently dropped my phone in the lake while ice fishing and was unable to retrieve it. I want to order a new phone online (the same one I had before) but of course need a new sim card. Do the phones come with one or do I need to add one to the cart...

jp08 by • I'm a Participant Level 1
  • 368 Views
  • 1 replies
  • 0 likes

SIM Activation

When I enter the new SIM card number to activate my card I get the message that it is not associated with the account. The number I am using is the number found on the card that the SIM was attached to. I have powered down and reinserted my SIM to no...

Dwight2 by • I'm a Participant Level 1
  • 216 Views
  • 1 replies
  • 0 likes
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