Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 205996 Views
  • 63 replies
  • 22 likes

new phone

I just went to Fido My wife wanted a ne phone has a old plan . The rule is to keep plan you have to buy phone out right But they wont sell new phone unless you pay by installments. I have been with Fido since the beginning They use to be a good compa...

cavediver by I'm a participant level 1
  • 862 Views
  • 2 replies
  • 0 likes

Resolved! Phone change

Hi. I have an iPhone 12 mini that I got from Fido. The phone has a balance of $380.00 left on it. I was wondering if I could swap phones for Samsung flip Z4 which you have for )800.00.  I would return my iPhone to you and not have to pay the balance 

Fab3 by I'm a participant level 1
  • 1442 Views
  • 2 replies
  • 0 likes

Resolved! Why is the iPhone 13 Pro 1tb back ordered?

The reason why I went for the 13 pro 1tb is because was expecting to get it sooner than if I ordered a 14 pro. I need the storage and the phone before the end of the month. Why is a discontinued phone on backordered? And why does Fido sells it like t...

Tinbitz by I'm a participant level 1
  • 2870 Views
  • 5 replies
  • 4 likes

Disabled iphone

Hello, I own an Iphone XR that I got back after 2 weeks taken away from me (yep, i was grounded) and i tried putting my passcode but it did not work. so i tried many other times and it still didnt work, i completely forgot. as im writing this, i stil...

ilyy_shangx by I'm a participant level 1
  • 787 Views
  • 1 replies
  • 0 likes

false advertisment / unfulfill phone order

I ordered a used Samsung S22 phone on Nov 26, 2022, during the Black Friday sale online. In the advertisement, it said the phone would be delivered within 10 days. On Dec 15, 2022, I received an email from Fido apologizing for the delay in shipment a...

GladysFong by I'm a participant level 2
  • 546 Views
  • 1 replies
  • 0 likes