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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 186945 Views
  • 63 replies
  • 22 likes

Resolved! Using phone while in the US for five months

Is there a way to get a seond esim and use my Fido account while in the US for 5 months.  I have heard that Mint has a plan and that you can get an esim and use the mint plan while in the US to avoid the roaming charges that would come in at $200.00 ...

bbailey15 by I'm a participant level 1
  • 876 Views
  • 1 replies
  • 0 likes

Resolved! Why am i constantly getting bill so high

Constantly getting my bill so high this month $600. I pay my bill every month but Fido tends to add on charges that makes no sense when I call the customer service I get hung up on or upon or put on hold for hours. I'm tired of Fido I have 2 phones w...

Sammybaby by I'm a participant level 1
  • 471 Views
  • 1 replies
  • 0 likes

No Confirmation Email for IPhone 14 Pro Max Order

Hi, On October 3rd, I ordered two I Phone 14 Pro Max on my two lines in the account. When I submitted the order, it was mentioned that I will receive the confirmation email within 24 hr, but I still haven't received any emails, can someone please hel...

Nis2 by I'm a participant level 1
  • 761 Views
  • 3 replies
  • 1 likes

Back ordered

I've ordered a new phone a month ago now. The day I ordered it, it said they had it stocked.... 2 days later it said it was out of stock and back ordered. I called multiple time and they kept saying I'd receive it "in 3-5 days" and to call back if no...

onizuka by I'm a participant level 1
  • 1818 Views
  • 8 replies
  • 3 likes

Resolved! eSIM to new Pixel 7

I want to move my eSIM from my Google Pixel 5 to the new Pixel 7 coming tomorrow.I have the eSIM card with the QR code that Fido gave me 6 months ago when I changed to eSIM.Can I delete the eSIM from the 5 and then install it on the 7 without getting...

Microfiche by I'm a participant level 1
  • 1264 Views
  • 1 replies
  • 0 likes