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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 187622 Views
  • 63 replies
  • 22 likes

Resolved! BYOD device protection plan

I bought used premium android device which is 8 month old. Also I bought Fido byod plan and under that I was offered that I can add device protection plan .is it really possible to add device protection plan for my phone which is 8 month old & have p...

Maulik1 by I'm a participant level 1
  • 1064 Views
  • 3 replies
  • 0 likes

Resolved! Samsung S20 FE eSim Support

Hi all, Does the Samsung S20 FE from Fido support eSim? I am getting conflicting answers online.In addition, do talk and text (no data) plans work with eSim? Thanks! 

OrionTO by I'm a participant level 2
  • 36292 Views
  • 9 replies
  • 0 likes

Super slow LTE+ in gva

Just switched to Fido today and did a speed test. It is painfully slow... I use a pixel 6 so it should not be a phone issue. Any advanced setting anyone can share to make it faster?  

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Tim28 by I'm a participant level 2
  • 658 Views
  • 3 replies
  • 0 likes

Resolved! My Oct. Bill payment (US Roaming fee)

Helle Fido,I just received the my Oct. Bill.I know I visted Seatle US for just one day trip in 7th Oct. Time 7AM and return the same day 11PM.but you have charged me two days of roaming service? Is that right?It is queit surprizing that Fido charged ...

kwansoo by I'm a participant level 1
  • 349 Views
  • 1 replies
  • 0 likes