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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 155728 Views
  • 50 replies
  • 22 likes

Resolved! SIM Swap Attack Question

Hi there. There's been a number of articles in the press lately about 'SIM Swap Attacks'. This is when someone finds out your phone number and the carrier, then contacts the carrier and convinces them to reassign your phone number to a new SIM, obvio...

TheWerewolf by I'm a Participant Level 2
  • 14690 Views
  • 28 replies
  • 1 likes

Backorder iPhone XR

Hi, I ordered the iPhone XR 2020 on March 30th and on April 6th I received an email saying that it is on backorder. I am wondering if anyone has any insight into how long it will take for my phone to come in. Thanks!

kvandamme02 by I'm a Participant Level 2
  • 410 Views
  • 1 replies
  • 0 likes

Blacklisted phone

i was wondering my account was involved in fraud where someone ordered a phone on my name. I recieved an email that the phone was on its way but i didnt recieve it. they removed the phone from my account but what will happened to the phone. will it b...

MARIA2109 by I'm a Participant Level 3
  • 344 Views
  • 1 replies
  • 0 likes

Resolved! Iphone XR Back order

I have ordered the phone on March 13th 2021, a week later i got the information from customer service rep that Iphone XR's are on back order and didnt quite get the timeline on when the order will be fullfiled other than " you will get a confirmation...

sukengshah by I'm a Participant Level 1
  • 6973 Views
  • 2 replies
  • 0 likes

Resolved! Processing an upgrade

I was wondering what the maximum wait time would be to process the upgrade request for my new phone, and then how long shipping usually takes. I accidentally went swimming with my previous phone and urgently need my new one for work. 

gravygoat by I'm a Participant Level 1
  • 1605 Views
  • 3 replies
  • 0 likes