Phones and Devices

Resolved! Will my phone work on the Fido network?

Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...

FidoTrade my iphone online with purchasing a phone!

I have two questions: 1- Is it possible to trade in my iPhone 11 through the Fido website without having to purchase a new phone? 2- My girlfriend upgraded her plan and got a new phone at the same time, in a non-Fido store (paying $30 per month for t...

Resolved! I tried to port my previous number but failed. Now the number is lost

Hi, My case was similar to https://forums.fido.ca/t5/General-Support/I-tried-port-in-my-old-number-to-Fido-but-lost-it/m-p/177470. I requested to port my phone number from freedom to a new line in my account. I received a text message and I replied ...

Sending iPhone 13 texts to android not working on LTE but works on 3G

Sending iPhone 13 texts to android not working on LTE but works on 3G Fido. The SIM card was replaced at the Fido store. Everything worked as is should prior to changing from Rogers to Fido

Port Fido from bell

I will try reaching out to customer service for 2 days to port in my number from the bell. Still, I had a temporary phone number and I got a port-in text request from fido and reply YES, still my port-in is not completed. Any idea how long this takes...

How do I transfer from a physical sim to an esim?

It has been supremely difficult to get support from FIDO regarding this. They are trying to discourage me from doing this. Can anyone help?

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Resolved! Will my phone work on the Fido network?

FidoTrade my iphone online with purchasing a phone!

Resolved! I tried to port my previous number but failed. Now the number is lost

Sending iPhone 13 texts to android not working on LTE but works on 3G

Port Fido from bell

How do I transfer from a physical sim to an esim?

I tried to port my previous number but failed. Now...

Transferred number now I don’t have signal

Price correction

Possibility of getting new iphone from Apple

my cell phone