OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Maintain the phone number when moving out of Canada
Hello Fido, I may be out of Canada for a couple of months to an year. I would like to keep my phone number active during this period. Though I don't expect to receive/make calls during this period. I would like to have same number when I visit back C...
Voice Mail hangs up as soon as it begins to ring.
My voice mail hangs up/drops as soon as it begins to ring when I call to retrieve messages. What is causing this, and how do I fix it.
How to change the plan
Hi, my current plan with 30GB is $64, and Fido offered me 110 GB is $55, but I think this price is too high and I can not use all of the data. Please help me to change the other plan with a low price. Thank you.
Fido sent me wrong phone !!!!!waste my time!!!!!!!
I order a iPhone 11 Pro Max on Nov 27th by online chat with a great deal then i got order confirmation by email with "what you ordered: apple iPhone 11 Pro Max 64GB/midnight green" when i got my package on Dec 9th its a CPO one!!!!!!!! Nobody menti...
Beware don't buy a refurbished Iphone from Fido
Buyer beware! I bougth a refurbished Iphone from Fido when I renewed my plan. The problems started just after the 30 days return period. The screen became non responsive on and off and the camera stopped workig properly. After spending hours on the p...
