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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 204161 Views
  • 63 replies
  • 22 likes

Samsung Galaxy S7 ( SMG930W8) cannot connect to LTE/4G

I have had this happening for almost a year now. It's very annoying. One day I lost my 4G connectivity and only getting H+/ 3G displayed. my APN settings are all correct as per instructions given to me. I tried calling Fido multiple times, they tried...

zskaik by • I'm a contributor level 1
  • 6632 Views
  • 8 replies
  • 0 likes

LG G6 Can't Receive Texts

I recently bought an LG G6 (moved away from iPhone). At the same time I also moved to Fido as my previous carrier wouldn't support the LG G6. In my first month or so, what I have found is that I only seem able to receive texts from Fido itself (I rec...

ChrGriffin by • I'm a participant level 2
  • 4608 Views
  • 6 replies
  • 0 likes

Resolved! Unlocking issue

Hi,  I'm using Samsung s7 edge, originally it was unlocked phone when I was using it on Fido, my phone suddenly had booting issue so it was given to Samsung under warranty and they changed the board and again I started using it with my fido sim with ...

D_Rohit by • I'm a participant level 3
  • 7752 Views
  • 8 replies
  • 0 likes

Samsung Galaxy S6 Connectivity Issues

Hi, Few days ago, I start to have issues to connect the internet with my Samsung Galaxy S6. Everything works fine when I use Wifi but none with Fido network.   I checked under settings if my mobile data is still on and yes, it is. Any help to fix thi...

yakine by • I'm a participant level 1
  • 2608 Views
  • 2 replies
  • 0 likes
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