OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Can not connect to WiFi
Hello, I upgladed my phone from LG G3 to LG G6 thin Q today and I tried to connect to my home WiFi ( Telus1200H )when I got home. I put correct password to my new phone, but it keep saying " Incorrect password, try again ".I restarted both my router...
Resolved! Use one sim with two iPhones
Hey guys so I currently own two phones. My main is my iPhone 7 Plus and my second is an iPhone 5s. I just moved up from the US and I've been using my 7 Plus on Fido so far. However, since my 5s is a much more stripped-down phone, I want to start boun...
refurbished iPhones
did anyone bought Refurbished iphone from fido?
Resolved! Google Pixel 3 XL WiFi Calling
Hello, Any idea if Fido supports Wifi Calling on the Pixel 3 XL at this time? I can't seem to enable the feature on the device. Thanks!
Resolved! On roaming but haven't moved
About an hour ago I noticed my phone switched to roaming out of the blue, I love in Lethbridge, AB and haven't even been near the border. When trying to manually select a network Im only given the choice between two Fido EXT networks. This makes me t...
