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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188383 Views
  • 63 replies
  • 22 likes

Stolen phone in South America

I am currently travelling in South America and have had my iPhone 6 stolen from me in Peru.  I am planning to return to Canada in June, I am wondering if I will be able to get a replacement phone as I only purchased the phone at the end of February. ...

Dayn7 by • I'm a participant level 1
  • 1284 Views
  • 1 replies
  • 0 likes

Resolved! sim card

Hello, I am currently in Europe and I purchased a sim card in Spain for internet and other utilties but my cellphone (iphone SE) is blocked (fido didn't told me before I left the country) so I need to get in contact with them in order for them to unb...

Bethg101 by • I'm a participant level 1
  • 1745 Views
  • 1 replies
  • 0 likes

Fraud

HI,It's been two weeks since I have been contacting the Fido Fraud Department regarding my fido account which has an amount of $921 to be paid and I don't know who is using my sim card because I don't have my sim card as I bought it 6 months ago and ...

Anmolkd by • I'm a participant level 2
  • 2516 Views
  • 4 replies
  • 0 likes

Unlock Code

I canceled my account yesterday due I'm going back my country a while. I tried to activate my phone but I couldn't open I need pin number.    I have used my phone more than 3months but I do not know why it is still unlock.    The mobile company in Ko...

Unmi by • I'm a participant level 1
  • 1734 Views
  • 1 replies
  • 0 likes

Unlocking LG G4 Phone

I already talked to fido customer representatives to unlock my phone. They told me it was already unlocked, but I am still asked for a network unlock pin. 

YiLinLiu by • I'm a participant level 1
  • 2408 Views
  • 1 replies
  • 0 likes
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