OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
I'm writting to let you know that I have a lot of problem with my Brightstar proteccion device. I paid for it 2 years (11 dollars monthly) and I paid 200 dollars for a replacement. I got a phone that does not work (issues with resection, internet con...
On Sunday, I purchased a new iphone XS MAX 256gb at the Fido store downtown montreal (flagship store). The store employee turned on the phone, inserted the sim card etc. On going home and charging the phone, with the screen off, I noticed a small scr...
I bought a new SIM card with a medium plan yesterday. We tried all possible ways to make that work on my Phone which I bought in India. Data and texting works but unable to make or receive calls. Please check the link below for its specification. Can...
Hi I have a THL T9 cell phone - unlocked. Could not get data to work. Fixed the problem by changing the port number from 89 to 85. Access Point Names - fido internet - MMS port 85. Am going to try this with other APNs.
I currently have a Fido-purchased iPhone 8. The serial number and info are on my Fido account and protected with Brightstar Device Protection. I would like to buy a new iPhone but I am still under contract, so I will be purchasing a device outright...
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