OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Before we go over all the questions you may have, here's what your invoice will...
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Hi everyone, I just got a new BYOD plan with Fido and put the SIM card on my existing phone. I followed the instructions that I found on this forum and did a Factory Reset so that my phone would recognize the LTE network. However, now my phone says i...
Stupid question alert... My P20 just showed up.. I peeled the film off both back/front (yay me!) but there's a plastic piece still on the screen that I'm unsure if I should try to pick off or not? I sit here staring at all my other phones (LG, S...
Brightstar has so far sent me 4 replacement phones! The first two did not work. Touch screen issues. The third one was not compatible with my SIM card and the fourth is 16GB instead of the 64 GB that my original phone had! I am so tired and frustr...
I upgraded my phone for a Iphone X on the 24th of November and i was supposed to receive a follow up email with a tracking number once shipped and i haven’t receive any new yet.
I brought this bright star insurance up on the sugestion of the fido customer service representative. I regret it now. Due to I'll date I lost my device as I contacted brightstar I was asked to submit the documents and as I did it. They asked me for...