OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
LG G3 is garbage
My household has 2 GE G3s that we bought from Fido (as part of the phone plans) about two years ago. Both phones, while in excellent physical condition, no physical damage, has begun to act weirdly recently. One phone's screen occasionally flickers...
Lg g4 loses cellular signal completely randomly
Hi, my lg g4 loses its cellular signal randomly for a second and then I get a full 4 or 5 bars afterward. This is annoying because I constantly drop calls. I changed my preferred network to GSM/HSPA/LTE auto to simply GSM/HSPA auto and that hasn't he...
Mobile Data problem
Hi, I have a BYOD plan with mobile data. The phone I was using is a Galaxy S7 Edge, which I dropped and broke the screen. I had no issue what so ever with the phone regarding network connection. I bought a used phone LG V30 from a thrusted source...
Preorder Pixel 3 XL
Hello, I reserved the Pixel 3 XL through Fido to be eligible to receive the Pixel stand form the offer: Reserve the google Pixel 3 or Pixel 3 XL and get a Pixel Stand on us. I pick it up on the launch day and activated it with a new 2 year plan. ...
Resolved! LG G7 One SMR's
I picked up the LG G7 One because it is an Android One device and marketed that it will receive monthly security updates (SMR's). Well I've had the device since the launch day (Oct 19th). I have yet to get any security updates and we're now halfway t...
