My phone was stolen, I would like to blacklist its IMEI

[Jazzf]

My phone was stolen, I would like to blacklist its IMEI.

I tried the phone number and it says it is offline, the contact us webchat shows me a server error. 

So I wonder if there are any other way to handle this.

[FidoSaira]

Hey @Jazzf,

I am sorry to learn about your phone. I can relate to this and truly it is not a great experience to go through to. 

Did you call us within our operations hours? 

Normally, you can reach out to us through these channels for a much quicker response & assistance. 

We can also send you a PM here. Let us know if you'd like that.