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My phone was stolen, I would like to blacklist its IMEI

Jazzf
I'm a Participant Level 1
I'm a Participant Level 1

My phone was stolen, I would like to blacklist its IMEI.

 

I tried the phone number and it says it is offline, the contact us webchat shows me a server error. 

 

So I wonder if there are any other way to handle this.

1 REPLY 1

FidoSaira
Moderator
Moderator

Hey @Jazzf,

 

I am sorry to learn about your phone. I can relate to this and truly it is not a great experience to go through to. 

Did you call us within our operations hours? 

 

Normally, you can reach out to us through these channels for a much quicker response & assistance. 

 

We can also send you a PM here. Let us know if you'd like that.