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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 191803 Views
  • 63 replies
  • 22 likes

Resolved! Cancelling in the middle of billing period

Hi, I would like to cancel my current plan now since I'll be leaving the country. However, it's just the start of my billing period. I was wondering if I cancel, will I be charged a full month or just the days after the cycle starts. If so, then how ...

KH26 by I'm a participant level 1
  • 4172 Views
  • 1 replies
  • 0 likes

Upgrading phone screen not working properly

I have an iPhone SE and my contract just recently ended, I found an exclusive offer that Fido was offering me that included 10 gb data and unlimited everything for $85 but, once I select the plan and colour of the iPhone 8 Plus screen it takes me to ...

kabirbariana by I'm a participant level 1
  • 1505 Views
  • 1 replies
  • 0 likes

Samsung Galaxy S7 ( SMG930W8) cannot connect to LTE/4G

I have had this happening for almost a year now. It's very annoying. One day I lost my 4G connectivity and only getting H+/ 3G displayed. my APN settings are all correct as per instructions given to me. I tried calling Fido multiple times, they tried...

zskaik by I'm a contributor level 1
  • 5704 Views
  • 8 replies
  • 0 likes

LG G6 Can't Receive Texts

I recently bought an LG G6 (moved away from iPhone). At the same time I also moved to Fido as my previous carrier wouldn't support the LG G6. In my first month or so, what I have found is that I only seem able to receive texts from Fido itself (I rec...

ChrGriffin by I'm a participant level 2
  • 3982 Views
  • 6 replies
  • 0 likes