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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 161762 Views
  • 59 replies
  • 22 likes

Resolved! SIM card clone

Hello! I recently got a new cell phone, but I do not want to let go of the old one.... yet. Is it possible to order a second SIM card with the same phone number? I could not find the answer on the fido.ca website.   Thanks.

MurielDE by • I'm a Participant Level 1
  • 950 Views
  • 3 replies
  • 0 likes

Misinformation about refurbished phones

Hi. Yesterday my Iphone 12 Pro Max bought refurbished this June (2022) decided to let go. Suddenly the screen is black and there are no signs of life. Tried everything there was to try, change of cables, plug to the wall, to my macbook pro, DFU mode,...

pablo0806751 by • I'm a Participant Level 1
  • 151 Views
  • 1 replies
  • 0 likes

Unable to receive SMS verification codes

Hello, since I signed up with Fido I have not been able to recieve SMS verification codes that are sent when using apps such as Whatapp, Instagram, Uber etc. I am able to send and receive some SMS texts in general but not all. I have escalated this i...

Gillian3 by • I'm a Participant Level 2
  • 1464 Views
  • 7 replies
  • 1 likes

False information

When I first bought the SIM card I was told calls to USA are free. I just received a bill of CAD 190 for overseas calls. I wished Fido being such a big phone line carrier have the basic functionality to notify people if they are charged extra for som...

Tspatel05 by • I'm a Participant Level 1
  • 107 Views
  • 1 replies
  • 0 likes
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