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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 206159 Views
  • 63 replies
  • 22 likes

Resolved! Can I turn off data from the account

I have a teenager and we used to be with virgin where I could turn off data in the app. Is there a way to do this from the account ? Or do I need to cancel my services and go back to my old service ? 

Mili0087 by • I'm a participant level 1
  • 1122 Views
  • 1 replies
  • 0 likes

Proof of Purchase/Receipt

I upgraded my cellphone one year ago didn't pay it in full i'm paying it month by month along the plan ,but I need the Proof of the device Purchase/Receipt I went through the app and web site but couldn't find anything.

DavidQuijas by • I'm a participant level 3
  • 547 Views
  • 1 replies
  • 0 likes

Resolved! One UI 6.1 for S23 Series

Hello, I was wondering when the S23 series would receive One UI 6.1, as the OS upgrade schedule was updated, and it says that the S23 series will receive the March patch on March 28, but there is no indication of One UI 6.1. Will One UI 6.1 also come...

Bilal6 by • I'm a participant level 2
  • 2030 Views
  • 3 replies
  • 0 likes
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