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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 212575 Views
  • 63 replies
  • 22 likes

Resolved! Carrier not working

My phone has not working since this AM. I tried to turn it off/on many times. Airplane mode on/off many times. Tried to reset provider network not working. Changed the sim to different phone, and it worked on the other phone but the current one. Plea...

Resolved! Video calling with Pixel 2 XL?

Hello, At some point, I was using the Video Calling over LTE feature successfully, but it stopped working eventually, on my Pixel 2 XL bought from Fido.I followed the steps of this thread: https://forums.fido.ca/t5/General-Support/Video-calling-for-B...

karbon15 by • I'm a participant level 3
  • 9752 Views
  • 15 replies
  • 0 likes

Resolved! LG G6 Update Oct 2019

Hi, my Fido LG G6 just popped up a notification showing an update available. However the version is "V30b-SEP-17-2019". Is this the right file, considering it's a G6 and not a V30? Thank you.

FolkSong by • I'm a contributor level 1
  • 4604 Views
  • 6 replies
  • 0 likes

Blackberry Key 2LE & Wi-Fi Calling

I bought a new Blackberry Key 2LE in August (not from Fido) and no real concerns until today. I really need Wi-Fi calling for when I'm on an extensive cruise next winter, specifically so I can receive two-step verification codes from my credit card c...

Davian by • I'm a participant level 2
  • 2163 Views
  • 3 replies
  • 0 likes

Resolved! APN for LG Flip Phone (LGC441)

Hey guys and gals. I have this old and unusual flip phone that I'd like to get using data. It does not support LTE to my knowledge, and has a very weird settings menu. The settings available are as follows:Access point name (menu)Title:Authentication...

DaveTheMedic by • I'm a participant level 2
  • 4723 Views
  • 2 replies
  • 0 likes
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