OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Will this phone work with the Fido network?
These are the networks my phone will be compatible with: 2G: GSM: B2, B3, B5, B8;CDMA: BC0, BC13G: WCDMA(UMTS) B1, B2, B4, B5, B8, B9, B19;TD-SCDMA: B34, B394G: TDD-LTE: B34, B38, B39, B40, B41FDD-LTE: B1, B2, B3, B4, B5, B7, B8, B12, B13, B17, B18, ...
Resolved! Reactivate eSIM card on the same device
HiIs there any way to reactivate the eSIM card on an iPhone XS Max following a factory reset? The store says that it would cost $10 to do this. Is there any way to reactivate the eSIM card using the QR code on the SAME iPhone?Considering a normal SIM...
Apple Smart Watch Plan
I want to know if Fido is going to finally release a smartwatch add on to its lineup!I understand that at first they were not however I believe there is enough demand for this
Resolved! No FM radio on Galaxy S8
Hey Fido, please listen to your customers' requests and source your phones with the FM chip enabled as opposed to offering us a slightly different variant of the same model phone and forcing your customers to stream the signal using your data or wifi...
No internet connection even though LTE shown
My iPhone 8 plus can't connect to the internet at all from yesterday with LTE shown as well as 3G shown sometimes. Call and messages work well. The Internet is available only by WIFI.I have had my iPhone 8 plus for one year and Fido service from Apri...
