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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 188180 Views
  • 63 replies
  • 22 likes

Resolved! Update to newest version

The post is simple if this was just installed and the phone is brand new what seems logical or inferred is the software would be the latest available already and shouldn’t need an update only a few minutes since installing it. What is that all about?

Skippity by I'm a participant level 1
  • 1845 Views
  • 2 replies
  • 0 likes

Resolved! Preorder Mate 20 Pro

I preordered the Mate 20 pro but the closest option for the store to send it to was a rogers store. I know that mall has both a rogers and fido but only the rogers shows up, so I preordered it to the rogers store. Does anyone know if I can still set ...

hoong777 by I'm a participant level 2
  • 2886 Views
  • 4 replies
  • 0 likes

Resolved! Lost my device

Hi I am Praful Sharma. I just want to request you guys that could you please give me my device IMEI number because I am unable to find my device IMEI number and last night I lost my device so I have a request for you guys please send me my IMEI numbe...

prafulsharma by I'm a participant level 1
  • 2385 Views
  • 1 replies
  • 0 likes

LG G5, MMS can't send recv images

Tourist I can't seem to send or receive pictures through text messages anymore it just says message failed even if data or Wi-Fi is on the pictures aren't very large and I'm only trying to send one of the time but I noticed it just too fails no matte...

nixi by I'm a contributor level 1
  • 2548 Views
  • 3 replies
  • 0 likes

Resolved! Huawei P20 Silicone case?

How come my phone didn't come with the included case on my Huawei P20? I watched unboxing videos before I got the phone and all of them got the free silicone gel case included in the box.  Anyone else did not get the case?