Hey Fido, please listen to your customers' requests and source your phones with the FM chip enabled as opposed to offering us a slightly different variant of the same model phone and forcing your customers to stream the signal using your data or wifi!
I bought my phone from Fido and I am told it is not fm capable unless I use an app that streams the signal (using data or wifi). Yet, if I bought the exact SAME phone in the US, I would be able to use the internal fm chip as the fm radio chip is somehow magically enabled for this model if bought in the US.
Every smartphone in the world has an FM tuner built in. Sadly Carriers like Fido have little financial incentive to offer many fm enabled phones because they profit from streaming data.
In a disaster scenario, an fm radio on your cell phone is going to use less battery power than streaming data to allow us to hear life-saving information!
I am hopeful that Fido sends an update sometime soon to enable the fm radio in my phone sometime soon please!
Some sources to read:
Solved! Go to Solution.
Well maybe the carriers asked or rather told the manufacturers to not enable the fm chip. I contacted Asus zenfone and they claim it's the carrier. Even an unlocked phone needs to be activated by a carrier apparently. As far as I know they could all be lying. But think of this, the customer is always right and I would have to say that it's the carrier who is the biggest customer of the manufacturers. We who sign the 2 year contracts are just people that are in debt to the devil. We the real customers had to make a big stink just to get the right to buy unlocked phones.
@Tanker wrote:...Well maybe the carriers asked or rather told the manufacturers to not enable the fm chip....
I still don't think the carriers are telling the manufacturers not to enable the FM chip. If you read the earlier posts, LG, Huawei, and Samsung have devices with the chip enabled. With your case, Fido does not even carry any Asus devices so why would they have any say as to whether the Zenfone has its FM chip enabled or not?
What happens when you try to use the FM radio? Do you get an error message? Some people in other forums have had to download the FM radio app from Asus. Others have noticed that the app was moved to the notification panel. If you're getting an error message, have you plugged in some wired headphones? Some people have noted that the error message they were receiving disappeared once they plugged in headphones.
Hope this helps 😀
The only reason there is no FM chip enabled from sam canada is the fact that the big 3 order their stock with the chip disabled by their request ....enough BS already....you're taking lessons from the trumpeter it seems!!!!!
Welcome to the community!
Once again, that is not true. As previously mentioned, it's the phone manufacturers, in this case Samsung Canada, who decide on the model variant specifications. As of the writing of my previous post, LG and Huawei already had their FM Radios enabled.
Since that post, Samsung has also decided to follow suit with some of their newer phone models (see here and here). Note how the article states that it's because of a partnership between the phone manufacturers and NextRadio. While not exhaustive, their supported device list does show some Samsung devices. I can confirm that my Samsung device, purchased from Fido, does indeed have a functional FM radio. Unfortunately, that partnership does not affect older models such as the Galaxy S8.
Hope this helps 😀
Welcome to the community!
You're barking up the wrong tree. It's phone manufacturers, in this case Samsung Canada, who decide on the model variant specifications.
If the mobile providers really don't want the capability with their devices, why did they allow some of their devices to have the functionality (see here). Furthermore, did you see the campaign update on the Free Radio on My phone website? Rogers said they will support/allow it if enabled by the manufacturer (note: LG, Huawei do have their FM radios enabled on Fido).
barry_barry wrote:... Yet, if I bought the exact SAME phone in the US, I would be able to use the internal fm chip as the fm radio chip is somehow magically enabled for this model if bought in the US. ...
Not true. Even in the US there are multiple versions of the Galaxy S8 (see here), with slightly differing specifications so you can't get the exact same SM-G950W in the US. The difference is Samsung Canada chose not to enable the functionality (see here). If you do happen to find one from a reseller, it won't have the FM radio functional.
I am hopeful that Fido sends an update sometime soon to enable the fm radio in my phone sometime soon please!...
Unfortunately, it might not be as simple as an update. They might use the same chipset, but that doesn't necessarily mean Samsung Canada implemented a FM radio into their design (see here).
You might consider contacting Samsung Canada and requesting they include the FM functionality in their future phones.
Hope this helps