No internet connection even though LTE shown

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No internet connection even though LTE shown

My iPhone 8 plus can't connect to the internet at all from yesterday with LTE shown as well as 3G shown sometimes. Call and messages work well. The Internet is available only by WIFI.

I have had my iPhone 8 plus for one year and Fido service from April, and it's never happened before.

Does anyone have a similar experience? 

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Re: No internet connection even though LTE shown

Hello @XW_Sean and welcome to the Community Smiley

 

This doesn't sound right to me. You should be able to connect to the internet.

To better understand what's going on, I have a few questions for you.

 

What did you try so far to fix the situation?


What OS version are you on with your Iphone 8 Plus?

 

Other then data, is anything else affected (voice, text) ?

 

Let us know.



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I'm a Participant Level 2
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Re: No internet connection even though LTE shown

Same problem here iPhone 8, I have tried everything Reset network, total reset, etc. The funny thing is that the internet works fine when I put the Sim in another phone (older iPhone 6).

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Re: No internet connection even though LTE shown

In my case I have iPhone 8.

Only data doesn't work everything else its fine.

iOs 13.2 (the older iOS version didn't work neither)

I tried:

Networks reset 

Total iPhone reset

 

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Re: No internet connection even though LTE shown

Data was working fine until I  turned it off for two weeks because I used up all my available data, When the cycle started again turned the data on and never worked again.

I bought the iPhone directly from FIDO.

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Re: No internet connection even though LTE shown

Hey @Alvadem

 

Welcome to the community Smiley

 

The issue you're experiencing seems to be linked to your device.  I would suggest going to the Apple Store so they can take a look at this with you.



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