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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 205996 Views
  • 63 replies
  • 22 likes

Resolved! Disabled FM radio on my Samsung A5

I am so disapointed to find out that my new Samsung A5 (2017) phone has disabled FM radio chip, while it would have been enabled if i'd bought it somewhere else than at Fido's. I feel completely cheated: why should I pay to listen to the radio on int...

Mily1234 by • I'm a participant level 2
  • 18307 Views
  • 7 replies
  • 0 likes

Resolved! Activating eSim on Samsung Watch LTE

How and where to activate eSim on Samsung Watch LTE?I'm already a Fido customer. Just want the watch to operate as an extension to my existing Fido number as a standalone, without being tethered to my phone via bluetooth. 

eliesk1 by • I'm a participant level 3
  • 5109 Views
  • 1 replies
  • 0 likes

Iphone 7Plus displays 3G instead of Lte

Hi there,My Iphone 7Plus displays 3G instead of LTE. It was LTE before and changed to 3G recently. I called customer service and an officer told me to turn off my phone for few minutes and turn on again, it should work. I did as instructed but it doe...

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