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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188380 Views
  • 63 replies
  • 22 likes

Resolved! Can not connect to WiFi

Hello, I upgladed my phone from LG G3 to LG G6 thin Q today and I tried to connect to my home WiFi ( Telus1200H )when I got home.  I put correct password to my new phone, but it keep saying " Incorrect password, try again ".I restarted both my router...

MK514 by • I'm a participant level 2
  • 3284 Views
  • 3 replies
  • 0 likes

Resolved! Use one sim with two iPhones

Hey guys so I currently own two phones. My main is my iPhone 7 Plus and my second is an iPhone 5s. I just moved up from the US and I've been using my 7 Plus on Fido so far. However, since my 5s is a much more stripped-down phone, I want to start boun...

Tschnetzler by • I'm a participant level 1
  • 3003 Views
  • 2 replies
  • 0 likes

Resolved! Google Pixel 3 XL WiFi Calling

Hello,   Any idea if Fido supports Wifi Calling on the Pixel 3 XL at this time? I can't seem to enable the feature on the device.   Thanks!

ahk by • I'm a contributor level 1
  • 18546 Views
  • 29 replies
  • 1 likes

Resolved! On roaming but haven't moved

About an hour ago I noticed my phone switched to roaming out of the blue, I love in Lethbridge, AB and haven't even been near the border. When trying to manually select a network Im only given the choice between two Fido EXT networks. This makes me t...

Buckets1 by • I'm a participant level 1
  • 1565 Views
  • 1 replies
  • 0 likes
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