OS Upgrade Schedule
 *Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Device Tutorials on Fido.ca
Hey @Community, Â Have you recently upgraded your device or simply want to learn more about all...
Fido Payment Program® FAQs
Before we go over all the questions you may have, here's what your invoice will...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Can someone explain this tablet promo
 Can someone explain how this promotion works? It states both $10 off/month and $5 off/month but when I check out, nothing is applied.I spoke to support and they said they see nothing on my account?
Voice mail accepts new calls when phone is off, but just rings when phone is on
A few weeks ago (hard to say) my voice mail changed.It used to answer after 6 rings. Now it does not answer at all.Voice mail seems to be active and still working as if phone is off or in airplane mode etc, caller goes right to voicemail.I cant find...
Returning a Device
Hello,I financed a phone with Fido at a wireless store however, I exchanged it after two days with another phone. Now, I have realized that I don't want a phone at this time, can I still return it. It's just been two days since I got this phone.
I need my old original plan exactly the same of April and May
On the Month of May I was a victim of a fraud. A scammer call from Rogers offering me a bill discount and a free Pixel 8pro phone. I wish I called the police to arrest this scammer.He ruined my mobile plan and removed all the promotions , bonuses th...
Getting ripped off by fido
Been a fido customer for 15 years and I get a call from a agent who says they can save me 40 to 50 a month on my bill with more data how do.i say no only to find out I've been charged 50 more a month now and I can't get a hold of customer service bec...
