Phones and Devices
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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by Senior MVP
  • 150496 Views
  • 50 replies
  • 22 likes

Trade in IPhone 8

I bought Samsun S20 FE20 today. Meantime, I was interested for trade in my iPhone 8. Fido store representative told me that his system is down. I checked online  I can also do that online. However, I tried to do that. It showed me trade in value of M...

Missing messages sent through Messages app

Hi there, I got a new iPhone 12 mini through Fido a couple of days ago and have noticed that not all messages sent through Messages are coming through. The problem seems to be resolved once I send a message to the person trying to reach me.  However,...

lwerbo33 by I'm a Participant Level 2
  • 291 Views
  • 4 replies
  • 0 likes

Resolved! Upgrade my phone

Hi, I requested an upgrade of my phone on friday. And now I can see the status has been updated in my account. But I didn't receive any confirmation email. Why is that

Yuzhou1 by I'm a Participant Level 2
  • 239 Views
  • 1 replies
  • 1 likes