Help
Phones and Devices
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Conversations

New post

Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 202946 Views
  • 63 replies
  • 22 likes

Resolved! Activating eSim on Samsung Watch LTE

How and where to activate eSim on Samsung Watch LTE?I'm already a Fido customer. Just want the watch to operate as an extension to my existing Fido number as a standalone, without being tethered to my phone via bluetooth. 

eliesk1 by • I'm a participant level 3
  • 4954 Views
  • 1 replies
  • 0 likes

Iphone 7Plus displays 3G instead of Lte

Hi there,My Iphone 7Plus displays 3G instead of LTE. It was LTE before and changed to 3G recently. I called customer service and an officer told me to turn off my phone for few minutes and turn on again, it should work. I did as instructed but it doe...

Resolved! Post Dial Delay & Incoming Call Delay

Just came to Fido from Chatr... I have a serious delay with getting a call setup. When I dial out, there's a 6 second (dead air) delay before ringback. When I call my cell phone (on Fido) from a landline, it takes about 14 seconds before my phone eve...

ceo by • I'm helpful level 1
  • 35160 Views
  • 36 replies
  • 3 likes
Copyright © 2024 Khoros, LLC