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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 207829 Views
  • 63 replies
  • 22 likes

iPhone X users experiencing loss of network access

iPhone X users experiencing intermittent or total loss of network access. PLEASE FIX IMMEDIATELY! I was at Apple today because the Fido tech I spoke with blamed Apple for the network access issues I've been having. Turns out, it was Fido all along, a...

Kaar by • I'm a participant level 3
  • 21736 Views
  • 32 replies
  • 1 likes

Resolved! eSIM versus Dual SIM

Hello,I would like to understand some aspects when using eSim: 1. When esim is activated in my iPhone , can I use my iphone as a phone with dual sim ? I use Canadian eSIM and and put other Sim (an other company or country) in a physical location ? 2....

hnguyen2246 by • I'm a participant level 2
  • 4166 Views
  • 2 replies
  • 0 likes

Resolved! Phone transfer

After receiving my phone I order online, can I go back to the store and ask help to activate and transfer the info?? 

sabrinam16 by • I'm a participant level 2
  • 3180 Views
  • 3 replies
  • 0 likes
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