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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 180513 Views
  • 63 replies
  • 22 likes

Resolved! LG G6 - low signal strength on LTE mode

I am new to Fido and use an LG G6 on the Fido network.   My LG G6 on LTE mode (GSM/HSPA/LTE auto) ussually only has 2 bars but my Samsung S8 has 4-5 bars.  I swapped SIMS and sure enough the LG G6 still has 2 bars and the Samsung has 4-5 bars.     Wh...

mreams by • I'm a participant level 2
  • 6957 Views
  • 3 replies
  • 0 likes

Resolved! Fido block VoLTE and Wifi Calling by blacklisting IMEI

Hi,   I've just got a Fido Pulse plan recently, bringing my own device, an unlocked Samsung Galaxy S8 purchased directly from Samsung. I chose Fido mainly because of VoLTE and Wifi Calling. I installed the lastest Fido firmware on my phone to make su...

quenting96 by • I'm a participant level 3
  • 97477 Views
  • 104 replies
  • 10 likes

Resolved! Huawei P20, dumb question

Stupid question alert...    My P20 just showed up..  I peeled the film off both back/front (yay me!) but there's a plastic piece still on the screen that I'm unsure if I should try to pick off or not?  I sit here staring at all my other phones (LG, S...

Jewlee121 by • I'm a contributor level 1
  • 5076 Views
  • 6 replies
  • 0 likes
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