OS Upgrade Schedule
*Making sure these dates are accurate is our priority. However, sometimes things change beyond our...
Conversations
Resolved! Will my phone work on the Fido network?
Hello, Your device must be compatible with the Fido/Rogers network, which uses: GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz). To access LTE, the device must be compatible with one or more o...
Resolved! Does Fido have my serial number of my phone?
I lost my phone that was purchased through FIDO. Is there anywhere on My Account info that I can find the serial number?
Resolved! Huawei P30 model number
Does someone have P30 or P30 lite from Fido? Could you please post your phone model number? Thank you very much.
Resolved! Blacklisting A Stolen iPhone's IMEI
Hey.My phone got stolen 2 weeks ago and it was turned off ever since until yesterday night. In the meantime, I got a new sim from Fido (which I'm guessing deactivates the old one), and I'm using it on a new phone now. However, I would like to blackli...
Galaxy S10e High Mobile Data Usage
I have been getting a High Mobile Data Usage message on my Galaxy S10e every day for the last week or more. I haven't changed my usage patterns and I am on wifi at home and in work.I have had the phone since November and this has only started happeni...
Looking for help setting up PTT or EPTT on XP7 Sonim (push to talk)
I'm hoping to subscribe or initialize my phone for push to talk (walkie talkie) mode. Is anyone familiar with this?
