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Resolved! Will my phone work on the Fido network?

Hello,   Your device must be compatible with the Fido/Rogers network, which uses:   GSM ~ EDGE (2G) ~ on band 5 (850MHz). UMTS or WCDMA ~ HSPA (3G) / HSPA+ (4G) ~ on band 5 (850 MHz).   To access LTE, the device must be compatible with one or more o...

Cawtau by • Senior MVP
  • 188025 Views
  • 63 replies
  • 22 likes

LG G5 not connecting to data network unless I reboot

My G5 is about 3 months old. Last week it installed an LG software update. Since then, whenever my signal gets weak or lost (such as in the subway or a basement), it does not reconnect back to LTE once I have a strong signal again. Sometimes I will g...

erinb90 by • I'm a participant level 2
  • 59413 Views
  • 67 replies
  • 0 likes

Resolved! Android 9 for Note 8?

On the OS Upgrade Schedule it says the current OS for Note 8 is Android 9.  How come I'm still on Android 8, and when I try to update Software it says I'm up to date?  Is there another way to update the OS on my phone?

tc250 by • I'm a participant level 3
  • 4629 Views
  • 8 replies
  • 0 likes

Sketchy network service

I have moved to lower Gibson's BC and lose the network every time I go inside my ground floor suite. I don't have wifi calling and the nearest tower is quite far away and way up the hill. I called fido but all they can recommend is to buy a signal bo...

peepmo by • I'm a participant level 2
  • 2185 Views
  • 3 replies
  • 0 likes
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